Cannot access Data Collector UI after registering it with Control Hub.


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Issue:

The user is not able to access Data Collector UI after registering it with the Control Hub. The login page directs the user always to the Control Hub UI. When trying to access the Data Collector from the Control Hub (the user is already logged in), it always directs the user to the login page. 

 

Solution:

The user needs to update the SCH and SDC configuration to use FQDN everywhere.

If the user uses a load balancer, the dpm.base.url needs to include load balancer URL on both SCH and SDC sides.


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