Question

DataOps Platform / Control Hub - Data Collector Engine is unreachable

  • 17 February 2022
  • 1 reply
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S
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Team,

 

Our DataOps deployment runs on AWS EC2. 

We have one Data Collector engine running on that deployment. 

 

We are seeing this message frequently,

 

i.e. we are losing connection to our Data Collector engine quite often.

 

How do I check whether my Data Collector is running fine on EC2 machine (Linux) to confirm its the connection issue (Control Hub talking to Data Collector Engine) ?

 

Any idea on why we see lose engine connectivity every few minutes or an hour?

 

Any help would be appreciated.

 

Cheers,

Srini

Srinivasan Sankar

1 reply

Rishi
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@Srinivasan Sankar , The sdc.log will have more details about this failure.

SSH to your ec2 instance and first check weather sdc process is running or not ( $ps -ef | grep sdc) and then check sdc logs (/var/log/sdc/sdc.log)

 

 

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