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Email notifications for alerts are not working

  • December 21, 2022
  • 3 replies
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D
Opening Band

Hello,

I have a pipeline that reads a log file and sends alerts when CRITICAL category message is seen.

The alert works fine, I get notification on Control Hub UI, I am also getting Webhook notifications.

But the email notification does not seem to work.

Settings done in the Rules section for email: In the Data Rule - Send Email = true, In the notifications tab a valid email id is given.

Is there any other setting that overrides this? Did not see any user level preference setting option for this. 

Thanks,

Dhanashri

 

Best answer by Bikram

@Dhanashri_Bhate 

please make sure the smtp configuration has been done in SDC properties file.

 

“

To enable sending email, in the Data Collector configuration properties, configure the mail.transport.protocol property, and then configure the smtp/smtps properties and the xmail properties.

“

~Dhanashri

    3 replies

    Bikram
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    • BikramHeadliner
    • Headliner
    • December 24, 2022

    @Dhanashri_Bhate 

     

    can you please check if the configuration has been done correctly or not for sending mail alerts.

     

    https://docs.streamsets.com/portal/platform-datacollector/latest/datacollector/UserGuide/Configuration/DCConfig.html#task_lxk_kjw_1r

    D
    D
    Opening Band
    • Dhanashri_BhateOpening Band
    • Author
    • Opening Band
    • December 28, 2022

    Thanks, will try this. I was testing this on strigo lab and assumed the sender config is already done for the engine. 

    ~Dhanashri
    Bikram
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    • BikramHeadliner
    • Headliner
    • Answer
    • December 29, 2022

    @Dhanashri_Bhate 

    please make sure the smtp configuration has been done in SDC properties file.

     

    “

    To enable sending email, in the Data Collector configuration properties, configure the mail.transport.protocol property, and then configure the smtp/smtps properties and the xmail properties.

    “

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