"Failed to connect to Remote Service" exception when publishing a pipeline from Data Collector to Control Hub.


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ISSUE

"Failed to connect to Remote Service" exception when publishing a pipeline from Data Collector to Control Hub.

 

RESOLUTION

This can happen if the Data Collector (SDC) instance is enabled with HTTPS but Control Hub (SCH) still uses HTTP. For a Data Collector to be able to publish pipelines to Control Hub, a user needs to enable SCH to use HTTPS (both products must use the same protocol, either HTTP or HTTPS).

This is because the browser does not allow HTTPS served website to use HTTP REST APIs (and therefore it is not possible to publish the pipelines).


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