SCH On-prem: Reset password for user without SMTP.


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Issue:

When using SCH On-prem installation without SMTP configured, if you try to reset a password the following error appears: 

SECURITY_50:Could not send password reset email, please contact your administrator

Solution:

We can enable a property that will set the password the same as the userID following these steps:

Note: These steps assume that you have an available user with the role System Administrator.

  1. Set to true in /etc/dpm/security-app.properties:
    passwordHandler.userIdAsPasswordReset=true
  2. Restart SCH service
  3. Go to SCH UI --> Administration --> Users --> click the dropdown on the user you want to change the password and you will see the reset password button.
  4. After pressing the button the same error will appear but this time the password for that user has changed to be the same that the userID.
  5. Try to log in again and user as password the same as the userID, you will be taken to a page to update your password.

Due to security reasons, it is not recommended setting to true the parameter passwordHandler.userIdAsPasswordReset


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